How recovery works

1. 1

   Create your secure account

   Register with your email, phone number and a password. Your details stay private.

2. 2

   Choose your scam type & file a report

   Tell us what happened, how much was lost, and how you paid.

3. 3

   Upload your proof

   Screenshots, receipts, bank statements, wallet addresses, emails — the more the better.

4. 4

   An agent opens your case

   Your case is reviewed, assigned and you can chat with your agent live.

5. 5

   Tracing, escalation & updates

   We trace funds and escalate to banks, exchanges and authorities — you'll see every status change.

Common questions